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Pia: Create Shared Mailbox

Overview​

This package allows the Chat User to create a new shared mailbox.

Platforms​

The package supports the following platforms

  • Cloud Hybrid
  • Cloud Only
  • On Prem

Requirements​

The package has different requirements depending on which platforms are being supported.

Cloud Hybrid Orchestrator agents in a valid state on

  • Primary Domain Controller
  • Azure AD Connect Server

Cloud Only

  • Microsoft Graph API Authorization and Delegation

Setup & Configuration​

Global Config

  • Primary Domain Controller
  • Azure AD Connect Server

Microsoft Graph API

  • Authorization and Delegation configured

Process​

The steps that the package takes during process execution are:

  1. Get all mailboxes
  2. A form is presented with the following details
    • Display Name
    • Email name prefix
    • Email UPN suffix
    • Selectors for
      • Full Access
      • Send As
      • Send On Behalf
  3. Gather data for form presentation.
  4. Confirm if the email address is available.
  5. If an email address exists, show the form again to enter a different address.
  6. Create a shared mailbox.
  7. Enable or disable sent item copying