Quick Intro
Welcome to the developer documentation for the aiDesk automation platform
This site will help you understand the powerful features and capabilities that our platform offers. From integrating with the chatbot to integrating with external services, our custom automations are designed to simplify your workflow, improve customer experience, and boost your team's productivity.
Dive into the sections below to explore the various aspects of our platform and learn how to leverage them to create outstanding solutions for your business. 💡
🚌 Your learning journey 🚕
To make the most out of the aiDesk automation platform, we recommend you to follow this learning path:
📖 Learn the concepts: Familiarize yourself with the platform's capabilities and what it can do for your business.
👩🎓 Complete the Tutorials: Hands-on experience is the best way to understand how to use the platform effectively.
🎥 Watch the Videos guides: Our videos provide visual demonstrations of how to implement and use our features.
👩💻 Write Your First Automation: Apply what you've learned by writing and implementing your first automation.
📚 Delve into the Detailed Documentation: Expand your knowledge and explore more complex functionalities of the platform.
🏘️ Join Dev Connect: Come and join our discord. Share what you're up to and get assistance
Some things you can do
Take advantage of the full power of the Pia aiDesk automation platform by using our pre-built components that allow you to interact with your client environments and your engineers as never before.
💬 Use the chatbot to ask questions and provide information
Interact with the engineer through the chatbot to gather relevant information or notify them of issues in real-time. Ensure your support engineers have all the necessary information and resources at their fingertips.
🎫 Integrate with the ticketing system
Get information and make changes to the ticketing system from your automation.
📋 Create custom forms
Design and implement custom forms tailored to your specific needs.
🕒 Run automations on a schedule
Schedule your automations to run at specific times, ensuring tasks are completed on time without you having to manage them.
🔧 Client specific configuration
Customize configurations to cater to the unique requirements of individual clients, ensuring a tailored experience for each customer.
📡 Call connected services APIs
Integrate with external services and APIs to expand your automation's capabilities and access additional data or functionality.
Remember, the first step is to read this introduction. Once you're familiar with the possibilities, move on to the tutorials. Happy learning!