New & Noteworthy

• Platform 20.5 ✨
  Platform 20.5 introduces a new Date Format setting in the Tenant screen allowing you to define how dates and times are displayed throughout the Pia environment. This release also includes 17 new enhancements and 35 bug fixes to improve the overall user experience.
  Click here to learn more about these features along with other enhancements and fixes delivered in this release.
• Pia Chat Release Updates ✨
  We're excited to introduce several enhancements to Pia Chat, including support for interacting with custom automations directly through the chat interface and the ability to personalize user welcome messages. These updates provide greater flexibility and control over the user experience, making it easier to drive engagement and adoption.
  Click here for the full release notes.