Pia: Bulk Update User Details

Overview

This package allows the Chat User to bulk update user details across the environment.

Platforms

The package supports the following platforms

• Cloud Hybrid
• Cloud Only

Requirements

The package has different requirements depending on which platforms are being supported.

Cloud Hybrid Orchestrator agents in a valid state on

• Primary Domain Controller
• Azure AD Connect Server

Cloud Only

• Microsoft Graph API Authorization and Delegation

Setup & Configuration

Global Config

• All Staff Group
• (Cloud Hybrid) Primary AD Server

Microsoft Graph API

• (Cloud Only) Authorization and Delegation configured

Process

The steps that the package takes during process execution are:

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Cloud Only

1. Pia sends a form prompting the engineer if they would like to update each user individually or set the values all the same.
2. Pia will obtain a list of users and sends a form prompting the engineer to select a range of users to update details for.
3. Pia sends a form prompting the engineer to select a range of fields to update details for.
4. Pia then updates the user's details in Azure

Cloud Hybrid

1. Pia sends a form prompting the engineer if they would like to update each user individually or set the values all the same.
2. Pia will obtain a list of users and sends a form prompting the engineer to select a range of users to update details for.
3. Pia sends a form prompting the engineer to select a range of fields to update details for.
4. Log in to the Primary Domain Controller and retrieve the user and their current properties.
5. Pia then obtains all the user details and sends the user details in a form for the engineer to update.
6. Update the user's details on the primary domain controller
7. Pia will perform a dir sync via Azure AD Connect to make sure details are replicated.