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Pia: Grant Mailbox Permission in Bulk

Overview​

This package allows the Chat User to change mailbox permissions on a selected end user.

Platforms​

The package supports the following platforms

  • Cloud Hybrid
  • Cloud Only

Requirements​

Cloud Only

  • Microsoft Graph API Authorization and Delegation

Setup & Configuration​

Microsoft Graph API

  • Authorization and Delegation configured

Process​

The steps that the package takes during process execution are:

  1. Pia will connect to Exchange Online and retrieve some details to populate the user selection form:
    • A list of all mailboxes including User, Shared, Equipment, Room, Soft Deleted mailboxes
  2. Pia will prompt the user with a list of mailboxes and request the engineer to select one to make changes to
  3. Pia will query Exchange Online for mailbox permissions for the user and mailboxes selected
  4. Pia will prompt the engineer with a form advising them to grant or revoke access to the user's mailbox permissions
  5. Based on the options selected in the previous form we will add or remove permissions for the users from the mailbox.
  6. Advise the user that the action has been completed.