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New User Automation

Create a New User in the Active Directory Domain or Microsoft Azure Cloud environment

Environments​

Selected:

The fallback content to display on prerendering

Cloud hybrid
Cloud only
Semi hybrid
On Premises

Process Steps​

Retrieve required information
Retrieve requ...
Collect new user details
Collect new u...
Verify entered data
Verify entere...
Collect additional details
Collect addit...
Password optionsΒ 
Password opti...
Create the userΒ 
Create the us...
Post-creation steps
Post-creation...
Welcome email
Welcome email
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Retrieve required information​

Pia will connect to azure and retrieve some details to assist during the user creation process, such as:

  • A list of all groups
  • A list of common values such as job titles, office locations, departments etc.
  • A list of users

Pia will also check the availability of Microsoft 365 licenses configured for this client. If a license is not available, the package will be stopped until a license is manually provisioned.

Select Licenses​

Pia will then present a drop-down form with a list of available licenses. You can select the license(s) that need to be assigned to the user.

πŸ“Έ View Example Form

license.png

Pia will check if a license with Exchange capability has been selected. If not, Pia will prompt the chat user that the account being created will not have a mailbox and cannot be granted any mailbox related permissions such as calendars or shared mailbox. You can either choose to continue or retry selecting a license with Exchange capability.

πŸ“Έ View Example Form

license_2.png

Pia will get the company record from the ticketing system for this client.

Integrations​

Demonstration​

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