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Pia: Re-Allocate User License

Overview​

Re-allocates a Microsoft Azure license

Platforms​

The package supports the following platforms

  • Cloud Hybrid
  • Cloud Only

Requirements​

The package has different requirements depending on which platforms are being supported.

Cloud Hybrid Orchestrator agents in a valid state on

  • Primary Domain Controller
  • Azure AD Connect Server

Cloud Only

  • Microsoft Graph API Authorization and Delegation

Setup & Configuration​

What the package needs to be configured to operate successfully.

Global Config

  • Primary Domain Controller
  • Azure AD Connect Server

Microsoft Graph API

  • Authorization and Delegation configured

Process​

The steps that the package takes during process execution are:

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Cloud Hybrid​

Step 1 Pia will query Azure for available license information

Step 2 Pia will prompt the Chat User to select a license from the available licenses list

Step 3 Pia will query Microsoft Azure to obtain a list of all users of the chosen license

Step 4 Pia will prompt the Chat User with a form to allow the Chat User to select a user to license or remove a license from

Step 5 Pia will check the license has Exchange capability and confirm with the Chat User actions to be taken before proceeding including converting a licensed user to a shared mailbox if reallocating an already assigned license or converting the mailbox to a user mailbox or a newly created one

Step 6 Pia will action the previously chosen actions and will reallocate the licenses as chosen by the Chat User Pia will then display information on the actions taken and update the CW ticket

Step 7 Pia will reselect if it is unaffordable for the amount of licenses

Cloud Only​

Step 1 Pia will query Azure for available license information

Step 2 Pia will prompt the Chat User to select a license from the available licenses list

Step 3 Pia will query Microsoft Azure to obtain a list of all users

Step 4 Pia will re-allocate the licenses chosen

Step 5 Pia will check the license has Exchange capability and confirm with the Chat User actions to be taken before proceeding including converting a licensed user to a shared mailbox if reallocating an already assigned license or converting the mailbox to a user mailbox or a newly created one

Step 6 Pia will prompt the Chat User to reselect if it is unaffordable for the amount of licenses

Step 7 Pia will action the previously chosen actions and will reallocate the licenses as chosen by the Chat User Pia will then display information on the actions taken