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Pia: Restart Services

Overview​

This package lists current running services on a machine and allows the selective restart of these services.

Platforms​

The package supports the following platforms

  • Cloud Only
  • Cloud Hybrid
  • On Prem
  • Semi-Hybrid

Requirements​

  • Orchestrator agents in a valid state on
    • Target Workstation

Setup & Configuration​

Global Config

  • All Staff Group
  • Kaseya Workstation Group

Process​

Summary​

  1. Pia prompts for a machine to Restart Services on.
  2. Pia provides a list of services on the machine that can be chosen to restart
  3. Pia restarts each service individually and provides a status on that restart
  4. Pia displays a table with a summary of services selected and their restart status

Walkthrough​

  1. In the Pia Chatbot click See what you can ask me here. restart_services-0110-start.png

  2. In the Search bar enter restart. Then select the item Restart Services. restart_services-0120-select_service.png

  3. Pia prompts you to "Select the machine you would like to restart services on". Select machine from the drop-down list and click Continue. restart_services-0130-select_machine.png

  4. Pia determines the services on the selected machine. Click Services List. restart_services-0140-open_services_list.png

  5. Pia displays a form of the services running on the machine with the status of each service. Tick the checkbox next to the service(s) you want to restart. Then click Submit. restart_services-0150-select_services_to_restart.png

  6. After submitting the form, Pia will prepare to restart the selected services. restart_services-0160-preparing_to_restart_services.png

  7. Each service will be restarted as a separate task, with the status displayed. A summary of all restarted services will then be displayed. Click Go to complete the Automation. restart_services-0170-services_restarted.png