Welcome to the Automation Hub
As an MSP, you’ve seen how even routine tasks like user onboarding can vary from client to client — some need license provisioning, others require group assignments or compliance steps. Pia’s aiDesk platform currently offers 60+ built-in automations that handle common Service Desk scenarios, deployed through a structured release cycle. But we know that’s not always enough.
To support the unique workflows our Partners encounter, our team has been building custom automation packages — highly specific bundles designed for niche tasks or as extensions to existing automations. These don’t always make it into general releases, since they’re not required by all.
That’s why we’re launching Automation Hub — Browse, download, and install the PiaPacks into your tenant, whether you use them as standalone solutions or building blocks for your own automations.
The Automation Hub home screen is your central dashboard for everything related to PiaPacks. From here, you can view trending activity to see what's being used by our Partners, discover fresh new updates, explore the latest integrations available to install and see curated editor's choice automations. It also provides quick access to key areas where you get a guided install process and an easy and full control update experience.
But wait... there's more!
The automation hub also has blueprints for anyone looking to get into custom automation development where they can leverage code written by us and either build upon it or use it as a starting point.
While we have curated the front page, there are so many more features you can discover in the Automation Hub.
You can find the Automation Hub in the left menu of the Pia Portal. Click on the Search bar to view the full list of PiaPacks we offer and follow the links below to see how you can install and update PiaPacks: