Skip to main content

Pia: Send SMS to User

Overview​

This package allows the Chat User to send an SMS to the end user.

Platforms​

The package supports the following platforms

  • Cloud Hybrid
  • Cloud Only
  • Semi-Hybrid

Requirements​

  • Microsoft Graph API Authorization and Delegation

Setup & Configuration​

Microsoft Graph API

  • Authorization and Delegation configured

Process​

  1. The package queries the online directory for available users
  2. The package requests the Chat User to enter in the message text and to either select a user or enter a mobile number manually.
    • If the user is selected, the directory is checked for the user's mobile number & mobile number is confirmed with the Chat User.
  3. SMS message is sent to the number.