Pia: VPN Setup

Overview

Allow the Chat User to create a VPN in the Active Directory Domain or Microsoft Azure Cloud environment

Platforms

The package supports the following platforms

Cloud Hybrid
Cloud Only

Requirements

The package has different requirements depending on which platforms are being supported.

Cloud Hybrid Orchestrator agents in a valid state on

Primary Domain Controller
Azure AD Connect Server

Cloud Only

Microsoft Graph API Authorization and Delegation

Setup & Configuration

Global Config

Primary Domain Controller
Azure AD Connect Server
Enable VPN Config
VPN Setup

Process

The steps that the package takes during process execution are:

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Cloud Hybrid

Step 1 Pia will obtain the configuration details for the VPN from the client’s configuration.

Step 2 Pia will then validate the information is correct.

If the information is incorrectly formatted or missing required information the package will stop execution.

Step 3 Pia obtains a list of users and sends a form prompting the engineer to select a user to setup the VPN for.

Step 4 Pia will attempt to obtain a list of workstations.

If the user has no workstations, the engineer will be provided a list of all available workstations for that client to choose from.

Step 5 Pia will then validate the selected users VPN permissions and prompt the engineer to deny/allow access.

If the engineer decides not to grant permissions the package will stop execution.

Step 6 Pia will then grant access to the user by adding them to the VPN security group.

Step 7 Pia will then prompt the engineer asking if they would like a VPN profile to be setup on the users machine.

If engineer decides not to setup the VPN profile the package will stop execution.

Step 8 Pia then checks if the VPN Profile already exists on the clients workstation. If it exists, PIA will ask if the VPN Profile should be removed or redeployed.

If the engineer decides not to redeploy the package execution will stop.

Step 9 Pia will create the VPN profile and create a desktop shortcut, on failure the package will output a failure message and stop.

Step 10 Pia will then prompt the engineer asking if they would like an e-mail to be sent to the user.

If the engineer decides not to send the email package execution stops.

Step 11 Finally, Pia will send an e-mail to the user.

Cloud Only