| ShortName | Cloud Hybrid | Cloud Only | Prem Only | Semi-Hybrid |
|---|
| Account Locked Out | Yes (link) | Yes (link) | Yes (link) | Yes (link) |
| Add/Remove User from Groups | Yes (link) | Yes (link) | Yes (link) | Yes |
| Blacklist Email | Yes (link) | Yes (link) | - | Yes |
| Blacklist Email (Manage Protect) | Yes | Yes | Yes | Yes |
| Bulk Add/Remove Contacts to Group | Yes (link) | Yes (link) | Yes (link) | Yes |
| Bulk Add/Remove Users to Group | Yes (link) | Yes (link) | Yes (link) | Yes |
| Bulk Calendar Permissions | Yes | Yes | Yes | Yes |
| Bulk Update User Details | Yes (link) | Yes (link) | Yes | Yes |
| Change Calendar Permissions | Yes (link) | Yes (link) | - | - |
| Change User Details | Yes (link) | Yes (link) | Yes (link) | Yes |
| Computer Performance Report | Yes (link) | Yes (link) | - | Yes |
| Computer Space Cleanup | Yes | Yes | Yes | Yes |
| Create a Group Package | Yes | Yes | Yes | Yes |
| Create Mail Contacts | Yes (link) | Yes (link) | Yes (link) | - |
| Create or Remove Mail Forwarding Rule | Yes (link) | Yes (link) | - | Yes |
| Create Shared Mailbox | Yes (link) | Yes (link) | Yes (link) | Yes |
| Delete Mail Contacts | Yes (link) | Yes (link) | Yes (link) | - |
| Deploy SonicWall VPN | Yes (link) | Yes (link) | - | - |
| File Share Security Change | Yes (link) | - | Yes (link) | - |
| Get Mailbox Information | Yes (link) | Yes (link) | - | Yes |
| Get User Account Details | Yes (link) | Yes (link) | Yes (link) | - |
| Grant Mailbox Permission | Yes (link) | Yes (link) | - | Yes |
| Grant Mailbox Permission in Bulk | Yes (link) | Yes (link) | - | Yes |
| Get Software Information | Yes | Yes | Yes | Yes |
| Hide Mailbox from GAL | Yes | Yes | Yes | Yes |
| Install/Uninstall/Reinstall Software | Yes (link) | Yes (link) | Yes (link) | - |
| Log Out User from Citrix Session | Yes | Yes | Yes | Yes |
| Log Out User from AVD | Yes | Yes | Yes | Yes |
| Log Out User from Windows RDS | Yes | Yes | Yes | Yes |
| Manage User Licenses | Yes (link) | Yes (link) | - | Yes (link) |
| Map Network Drive Package | Yes (link) | - | - | - |
| Microsoft Teams Troubleshooter | Yes | Yes | - | - |
| Modify Distribution Group Settings | Yes (link) | Yes (link) | - | - |
| Network Drive Troubleshooting | Yes (link) | - | - | - |
| OpenVPN Setup/ReInstall | Yes (link) | - | Yes (link) | - |
| One Drive Troubleshooting | Yes | Yes | Yes | Yes |
| Outlook Mail Flow Troubleshooting | Yes | Yes | - | - |
| Printer Troubleshooting Package Extended | Yes (link) | Yes (link) | - | - |
| Re-allocate User License | Yes (link) | Yes (link) | - | Yes |
| Re-enable Offboarded Account | Yes (link) | Yes (link) | Yes (link) | Yes |
| Recover Lost Folder in Outlook | Yes (link) | Yes (link) | - | - |
| Release Quarantined Emails | Yes | Yes | - | Yes |
| Remote Desktop Setup | Yes (link) | Yes (link) | Yes (link) | - |
| Remote Desktop Troubleshooting | Yes | Yes | Yes | - |
| Reset MFA | Yes | Yes | - | Yes |
| Reset Network Password | Yes (link) | Yes (link) | Yes (link) | Yes (link) |
| Restart Services | - | - | Yes (link) | - |
| Send SMS to User | Yes | Yes | Yes | Yes |
| Setup Out of Office | Yes (link) | Yes (link) | - | Yes |
| Staff Onboarding | Yes (link) | Yes (link) | Yes (link) | Yes (link) |
| Staff Offboarding | Yes (link) | Yes (link) | Yes (link) | Yes (link) |
| Start Azure DirSync | Yes (link) | - | - | - |
| Troubleshoot Windows VPN Configuration | Yes | Yes | Yes | Yes |
| Upload Staff Photo | Yes | Yes | - | Yes |
| VPN Setup | Yes (link) | Yes (link) | - | - |
| Whitelist Email | Yes (link) | Yes (link) | - | Yes |
| Whitelist Email (Manage Protect) | Yes | Yes | Yes | Yes |
| Win10 Install Network Printer | Yes (link) | Yes (link) | - | - |
| Win10 Outlook Package | Yes (link) | Yes (link) | - | - |
| Win10 Printer Troubleshooting Package | Yes (link) | Yes (link) | - | - |
| Challenge User Identity | Yes | Yes | Yes | Yes |
| Challenge User Identity via Duo | Yes | Yes | Yes | Yes |
| Reset/Modify Users MFA Auth Methods with Duo | Yes | Yes | Yes | Yes |