Automation Development Reference Guide
Welcome to the Automation Development Reference Guide! 📘🚀 Your one-stop shop for creating effective and smart automation within our platform.
Provided Package Conditions
Dive into package conditions! 🎯 They are the triggers and filters deciding if an automation should proceed. They are the 'when' and 'how' of your automation execution. Get to know each condition's functionality to tailor your automation.
- Client Filter Condition
- Chat Interaction Condition
- Schedule Condition
- SmartForm Condition
- Ticketing System Condition
- Natural Language Condition
- Extension Automation Condition
- Add Condition to AI Auto Start Custom Packages
Provided Package Activities
Activities are the nuts and bolts of your automation processes! 🔨🔧 Each represents a unique task, forming the building blocks of your automation. Explore our wide range of activities, use them in combination to create efficient workflows for your specific automation requirements.
- Append SmartForms Interaction Activity
- Chat Interaction Activity
2.1 Chat Interaction - Form Def Property - Chat Suggest Packages Activity
- Extension Automations Activity
- Get Approval Activity
- Get Client Config Activity
- Get Clients Activity
- Get Connected Services Activity
- Get Download Token Activity
- Get Form Data Activity
- Get Machines Activity
- Get Microsoft Graph Delegated Consent Activity
- Get Package Data Activity
- Get Software Packages Activity
- Get Ticket Activity
- Inline PowerShell Activity
- Loop Activity
- Pia Set Tag Activity
- Restart Agent Machine Activity
- Schedule For Later Activity
- Search Ticket Cache Activity
- Set Integration Configuration Values
- SmartForm Interaction Activity
- Start Package Activity
- Stop Activity
- Store Package Data Activity
- System Audit Note Activity
- Update Client Config Activity
- Update Ticket Activity
- Wait Activity
Provided System Activities
Meet the system activities; for interacting with system-level functions or external services!