What's New 🌟
We are pleased to share our latest platform release RC12.1!
In this release, more work has been done towards getting SmartForms Ready.
In addition to that, we have focused on some important bug fixes and made some enhancements to the Partner Portal to provide you with a better user experience.
- New "Access Pia Partner Portal" Role 🙋
- Additional Bug Fixes 🐛
See below for further details.
As always, We're here to help—reach out to Partner Support whenever you need assistance.
🙋 New "Access Pia Partner Portal" Role
With this release, a new role "Access Pia Partner Portal" will be available in the Edit User screen of the Partner Portal. This role will provide you with initial access to the Pia Partner Portal from where you can be assigned additional Access levels as required.
This has been done to avoid the confusion around what the "Engineer" role in the Pia Partner Portal does.
From now on, the "Engineer" role will give you access to the Pia Chatbot in the ticketing system where you can execution automations and send feedback. However, if you need ANY access to the Pia Partner Portal, you will need to have the "Pia Partner Portal" role assigned to you.
All existing users with "Engineer" role will automatically get the "Access Pia Partner Portal" role assigned to them. However, this role will need to be manually assigned for the new new users created. (#22024)
🐛 Bug Fixes
- The Adoption Report was not updating the data as per the Start Date and End Date entered. This has now been fixed so that correct data are displayed based on the filters added. (#21843)
- Fixed an issue in the Connected Service for Connectwise where the Company Sync was not working as expected. (#22680)
- Fixed an edge case scenario for high memory usage causing stability issue for Pia. (#22717)
- Fixed an edge case scenario where The "Export Chat History" popout in the Chatbot was not giving the option to enter an email address to send the PDF of the chat history. (#22696)