Automation 8.3 Release 🤖

Following our Automation 8.2 release, we are excited to announce the Automation 8.3 release, packed with enhancements and bug fixes to improve your experience!

When will I receive Automation 8.3?

⬆️ Your Pia aiDesk tenant will be updated to Automation 8.3 by end of July 2024.

Enhancements ✨

1. Added logic to display number of users per OU in New User automation user list (#24416).
2. Improved messaging clarity in mailbox delegation access prompt during user termination (#24116).
3. Improved clarity on setting to disable Zero Touch automation to reflect outcome of the choice in the New User configuration (#24556).
4. Improved Restart Services automation to now show Startup Type as well as Status (#24294).
5. Adjusted wording to improve clarity on mailbox delegation in the Grant Mailbox Permission automation (#24372).
6. Added email address next to display name in SmartForms Staff Offboarding (#24576).
7. Fixed low AI score for "Reset/Modify MFA" which was preventing the chatbot to recommend the corresponding automation (#24582).
8. Added a note to inform engineers using the Grant Mailbox Access feature that pre-existing permissions are already selected by default prompting them to unselect checkboxes if they wish to remove these permissions (#24030).
9. Remove existing mail forwards when they already exist on selected user accounts in the Setup/Remove Mail Forwarding automation (#24677).
10. Added a note to the Password Reset SmartForms automation form instructing users to include the international country code (+1 or +61) for SMS validation (#24734).
11. Added a "Show all devices" button in the Computer Performance Report automation to enable engineers to view all available machines in the list (#24404).
12. Implemented dynamic message logic to distinguish between litigation hold and archiving enabled states in the terminate user package (#24281).
13. Added a configuration field for specifying default domains in the New User automation package (#24575).

Bug Fixes 🐛

1. Fixed an issue where settings were not applied correctly in our system updates ensuring all configurations are included when deploying new features (#24690).
2. Resolved the issue where removing a user from a group did not take effect due to verification logic (#23949).
3. Enhanced termination process for user accounts now includes revoking sessions for both cloud-only and cloud-hybrid environments (#24662).
4. Fixed Pax8 integration to correctly filter out non-Microsoft licenses during the Pax8: Modify Subscription automation (#23822).
5. Implemented logic to verify and exclude Azure subscriptions with incorrect vendorSkus ensuring proper management of Microsoft licenses in the CSP Licensing: Modify Subscriptions automation (#23148).
6. Improved scheduled user termination by moving Out of Office step after the schedule action (#24586).
7. Enhanced termination process for User SH by adding functionality to bypass mailbox and calendar permissions as well as litigation hold activities when the user is AD-only (#24326).
8. Updated license capabilities for Government licenses in CSP related automations (#23787).
9. Enhanced Smartforms New User functionality to prevent execution in unsupported environment tags (#24440).
10. Implemented checks to ensure conflicts are accurately identified based on the execution environment for user creation scenarios (#24373).
11. Enhanced error handling by ensuring that empty entries are filtered out before removing licenses preventing issues with storing exceptions in output variables in the Manager User Licenses automation (#23790).
12. Fixed issue where terminating a user incorrectly attempted to convert to a shared mailbox when instructed to do nothing by improving how we handle license management decisions (#23462).
13. Enhanced shared mailbox calendar permissions to include all relevant members accounting for variations between primary email addresses and UPNs during form definition in the Change Calendar Permission automation (#23862).
14. Improved how we handle plain text passwords in HaloPSA by changing activity within the automation package (#24387).
15. Fixed issue where copying users in the New User automation did not include shared mailbox permissions due to missing handling for SendAs or Send permissions now resolved by improving how permissions are retrieved and managed (#21702).
16. Fixed issue where creating a group failed to add all members because users not yet found in Exchange caused 404 errors during membership assignment; now handles this scenario to ensure all members are successfully added (#24663).
17. Fixed integration issue with Pax8 in the New User automation by handling vendors SKU's which returned invalid (#24543).
18. Resolved issues causing false failures in O365 Send Email actions in the Setup/Remove Mail Forwarding automation (#24616).
19. Fixed timeout issue during software installation by extending timeout period (#23131).
20. Fixed issue where password complexity rules caused package failures during Azure new user creation; resolved by stopping activity before resetting output success during re-runs (#24325).
21. Corrected license provisioning issue in New User package by correcting the global variable parameter (#24293).
22. Updated scheduled email upon termination for HaloPSA users (#24488).
23. Fixed issue where shared mailbox data was missing in New User (SmartForms) due to missing validation before processing; now checks for data presence before proceeding (#24441).
24. Fixed issue where domains couldn't be removed from blacklist due to missing attributes; updated code to handle domains already in whitelist and blacklist by prompting user for removal decision instead of stopping the Whitelist Email package (#23649).
25. Fixed issue where specified user couldn't be found for copying in New User Cloud Hybrid due to synchronization from a separate domain; resolved by filtering out users not from the configured primary domain controller (#23914).
26. Implemented yearly license handling in deprovisioning logic in the Terminate User automation (#24374).
27. Improved error handling in Create Contact Bulk operation to display only contacts needing adjustment provide detailed success/failure messages and streamline form display for easier engineer workflow in the Create Mail Contacts automation (#23936).
28. Fixed Remote Desktop package bugs by removing dependencies on the all staff group resolving access denied errors for document folder RDP file creation and correctly handling engineer responses for granting RDP security group access (#24209).
29. Fixed Pax8 integration (New User – Cloud Hybrid) issue with CSP license retrieval for non-Microsoft SKU's (#24723).
30. Corrected display of license SKUs missing friendly names in the Manager User Licenses and Re-allocate User Licenses automations (#23709).
31. Fixed issue where distribution groups displayed incorrectly in the New User and Add/Remove User to Group automations by ensuring group names are shown instead of confusing IDs in hybrid Exchange environments (#24516).
32. Fixed OneDrive troubleshooter error by updating logic to handle empty file paths correctly preventing errors and allowing the package to proceed to the next steps smoothly (#24365).
33. Addressed issues in Pia Triage where it would stop triaging if the company was in a status that would not allow saving the service ticket (#24021).
34. Fixed issue where password reset did not proceed by adding dynamic messages to inform the engineer when no configuration method or synced Org Units are found (#23719).
35. Fixed issue with removing contacts from groups by ensuring null values are filtered out before processing the Bulk Add/Remove Contacts to Group automation (#23990).
36. Fixed issue where group-based licensing attempted to create users before group assignments by moving "add security groups" step before "wait mailbox" (New User) (#23594).
37. Improved handling in the Create Shared Mailbox automation to inform partners when display names or mailbox names are already in use preventing duplication (#24343).
38. Fixed issue where New User (Cloud Only) couldn't be found in the All User Dynamic Default Group due to duplicate groups causing incorrect user collections. Improved by allowing the all staff group to be specified by its GUID for direct matching resolving the issue (#24598).
39. Fixed issue where groups shown on the form of the Add/Remove User to Groups automation were not easily distinguishable by modifying the object value field to initially display UPN and convert to GUID later for clarity (#24166).
40. Fixed issue where strict regex prevented adjustment of user details (Change User Details automation) by implementing a more permissive regex for firstname lastname and displayname to include characters like ñ (#24732).
41. Improved error handling for password complexity requirements by ensuring activity output data is correctly handled in case of errors when using the Password Reset automation (#24653).
42. Fixed issue where modifying distribution list settings incorrectly produced messages for on-prem Exchange by ensuring the skip flag is initialized to avoid unnecessary chat messages when conditions are not met providing a smoother experience for our customers (#24736).
43. Unable to assign Azure groups for New User Cloud Hybrid due to a distribution group lacking a manager for membership approval resolved by logging exceptions and advising updates to group settings (#24415).
44. Fixed handling of distribution list names in Terminate User package to display correct names and samAccountName formats for environments using on-prem or remote Exchange (#24759).
45. Fixed error handling in the Out of Office package to provide clearer messaging when attempting to set the Out of Office message for mailboxes that exceed their quota due to recent licensing changes (#24720).
46. Fixed issue with Hide Mailboxes from Address List automation where no mailboxes were showing due to incorrect logic around dirsynced users and mailboxes in cloud hybrid environments (#23358).
47. Adjusted wording on the Setup/Remove Mail Forward feature to clarify that engineers will only be prompted to (#24687).
48. Implemented input reference for default calendar permissions setup on the config form to resolve issue with New User (Cloud Only) not passing default calendar permissions (#24687).
49. Fixed termination process not granting shared mailbox access in Scheduled/Terminate User automation by converting the mailbox prior to adding permissions (#24531).
50. Stopped unnecessary changes to last names by switching to trimming instead of removing certain types of characters in the New User automation (#23736).
51. Implemented search using immutableID and returned the user ID for Azure AD identities to fix the issue with the wait for mailbox activity in the New User automation (#23438).
52. Added logic to support DFS hostnames (FQDNs) for the File Share Security Change automation in Cloud Hybrid environments (#23931).
53. Fixed timeout issue in terminate user package by correcting variable reference for Exchange out of office settings (#24290).
54. Updated logic for Change Calendar Permission automation to dynamically identify partner calendars rather than using a unique identifier which wasn't working for different languages (#24285).
55. Fixed issue where New User automation attempted to set calendar permissions before mailbox creation resulting in failure; resolved by removing duplicate code (#24272).
56. Fixed issue with Azure reset password force password change on next sign-in by verifying token delegate permission and using appropriate endpoint in the Terminate User automation (#22551).
57. Fixed issue with accessing organizational units in New User U drive setup (#24287).
58. Fixed issue where duplicate licenses were procured for new users by making license selection form selectable (#24614).
59. Updated New User (SmartForms) logic to assign Azure groups even if no license is selected (#24659).

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