Welcome to the first edition of the Automation Hub Release Update!
Every couple of months, we’ll share a snapshot of the latest PiaPacks added to the Automation Hub so you can easily stay across what’s new and available for your tenant.
Over the past few months, we’ve released a range of new PiaPacks including SmartForms automations, Tech Assist automations, and Blueprints that you can download in your tenant. These automations and blueprints are designed to help you accelerate automation delivery and unlock more value for your customers.
For more information on Automation Hub, click here.
7 New PiaPacks 🌟
Logout Azure Virtual Desktop User Sessions
Automate Azure Virtual Desktop (AVD) session logouts - securely retrieve active sessions and log out users via chatbot or SmartForms, ensuring fast and consistent management without the hassle.
Manage Office365 Email Lists
Simplify Microsoft 365 email security with SmartForms automations that let customers manage allowlists and blocklists instantly, reducing Service Desk workload while ensuring accuracy and compliance.
Export Users and Groups to CSV
Retrieve user and group information from Active Directory allowing engineers to quickly generate CSV reports through the chatbot.
Delete Contact via Active Directory
Clients often request contact removal from Active Directory when roles change. Using Smartforms with Zero-Touch enabled, our Delete Contact automation removes selected entries instantly, removing the burden from your service desk by allowing your clients to self-serve.
SmartForms: Add/Remove Access to Groups
Automates new user creation in Google Workspace via Pia’s onboarding workflow, reducing manual effort and errors by collecting details, assigning groups, and logging actions in tickets.
SmartForms: Create Mail Contacts
The Create Contact Pack automates mail contact creation via SmartForm, supports bulk entries, and assigns contacts to Active Directory or Azure AD groups, reducing manual engineering workload.
Datto RMM Operations Bundle
Bring Datto RMM workflows into Pia. Create and track QuickJobs, retrieve job results via GUID, and pull device details + alerts - reducing context switching, improving reporting consistency, and speeding up technician triage.
7 New Blueprints 🌟
Activity Collection for Microsoft Exchange
A collection of Pia built and endorsed Exchange activities for you to use or reference when writing your own custom automations.
Activity Collection for Active Directory
Provides a sample of Active Directory automations which are used within our pre-built automations, allowing you to customise and build your own packages without starting from scratch.
Activity Collection for Microsoft Exchange
A collection of Pia built and endorsed Exchange activities for you to use or reference when writing your own custom automations.
Activity Collection for Workstations
Provides a sample of Workstation/Laptop activities which are used within our pre-built automations, allowing you to customise and build your own packages without starting from scratch.
Using Azure Key Vault for Secrets
Need to store sensitive secrets and not sure how to use them in your own automations. This sample provides a simple example of retrieving a secret from your Azure Key Vaults.
Client Package Configuration for your custom automations
Build your automation to work for all clients, the included package includes custom forms for configuration and even demonstrates how you can set the configuration from your automation.
Trigger automations from your custom package with inputs and outputs
Did you know you can chain your automations? Using the built in start_package activity with inputs and outputs you can orchestrate multiple automations together.
1 Updated PiaPack 🌟
Gsuite New Staff Onboarding
Automates new user creation in Google Workspace via Pia’s onboarding workflow, reducing manual effort and errors by collecting details, assigning groups, and logging actions in tickets.
With the new update, this PiaPack now supports clients with single directory too!
Your feedback matters to us! 💜 🛠️ We're here to address any issues or suggestions you have, just drop us a line at
partner-support@pia.ai for assistance.#💡Got ideas to enhance our platform? Share them at ideas.pia.ai and shape the future of Pia aiDesk!
⚙️ Ready to supercharge your automation journey?
Your Partner Success Manager is your go-to person.
Reach out to them to explore custom automation possibilities and optimize your journey with Pia aiDesk.
Let's make AI and automation magic together! 🚀